Jo Downie

Manager, Client Welfare

Private Client

About Jo

I have always been interested in art, antiques and travel and on leaving school followed this direction and spent time living in London, Switzerland and the Middle East. In the early 80’s I started training as a nurse where I met my husband, we took up positions in New Zealand working for Canterbury Hospitals before moving back to the UK to start a family. I started working for Phillips Fine Art Auctioneers in the early 90’s which then became Bonhams Auctioneers where my special interests were textiles, latterly at Bonhams I set up and ran their Trusts and Estates Department which involved the clearance of houses and overseeing the sale of house contents. I joined Balfour+Manson in 2003 as Client Welfare Manager, I enjoy the varied aspects of my job as no two days are ever the same!

Thank you Jo for all your have done for my friend over the years. You have been just wonderful, both to her and especially to me for letting me know what has been happening since she left her home some 10 years ago.

Close friend, Living in New Zealand

Specialist area

The combination of nursing and auction house experience places me in an ideal position to help our elderly clients when either downsizing to sheltered accommodation or residential care.  I can provide practical and caring support and advice to clients and their families and am committed to continuing the support once the move has been made, especially for people alone or when families live at a distance. I can provide advice on, and organize the sale of, house contents and clearance through the most appropriate sale room to gain maximum sales prices and I also deal with house clearance after death.

Jo is a member of the Playlist for Life team – Playlist aims to make it possible for every person with dementia to have access to a personally meaningful playlist of music from the past life delivered by an iPod either at home or in residential care. Research has shown that if a person with dementia is offered access to their own uniquely calibrated life-music at any time of the day or night, exactly when they need it: to calm them in times of agitation, enliven them in times of boredom and stupor, bring back memories and enable them to discover the joy of being able to summon words again for a while and remember who they are.